Welcome to MetLife's Administration Manual! This online manual provides all the benefits administration information you need, all in one convenient place. With just a couple clicks of your mouse, you can easily access coverage information, claim submission information, billing procedures, and links to the forms you need to administer, enroll or make changes to your coverage.

Frequently Called Phone Numbers
		Call 1-800-ASK-4-MET (1-800-275-4638) or email us at: ask4met@metlifeservice.com Dental Claim Inquiries: option 2, then 2 Disability Claims Inquiries: option 2, then 3 Life Claims Inquiries: option 2, option 4, then 2 Conversion/Portability: option 2, option 4, then 1 Statement of Health Inquiries: option 2, option 4, then 3

The Administration Manual features include:

• Form Finder – locate forms more easily, now customers can search by state and by product.
• Coverage Type – view the various topics within a coverage.
• What's New – the latest product and service updates.
• Message Board – Administration Manual alerts and updates.

To get started, select your company’s coverage(s) from the list at the left. Then, select the subject or form you need. The information you need is here. And, it’s easier to access, use and store than ever before. As you use this manual and whenever you have questions about your MetLife benefits, please call us at 1-800-ASK-4-MET.

SPECIAL NOTICE: Enrollment and Statement of Health Forms
Enrollment and Statement of Health forms now open as Zip files. After choosing an Enrollment or Statement of Health form, a pop-up window will display. Click on the Download File button and a file download box will appear. Click Open to display the form and a temporary file will be loaded on your computer. Any notices within the Zip file should be opened and printed. Click here for additional instructions.

Thank you for choosing MetLife!

Message Board
		What is a Guaranty Association Notice?A state protection document that provides information about insurer insolvency. The Guaranty Notices can be found in the coverage type section or in the Form Finder. Send us your feedback! Click here to send us your suggestions.